SmarterTrack Professional / Enterprise Edition
SmarterTrack 7.x – developed by SmarterTools is a powerful Windows help desk application built on top of the latest Microsoft .Net technology for tracking, managing, and reporting on customer service and communications, including sales and support issues. With this powerful customer support application, it helps business owner to manage employees and company communications at distributed locations around the world from a Web browser—increasing the efficiency of virtual offices, mobile agents, and companies with multiple locations.
- Build on top of Microsoft latest .Net technology
- Support for High Availability and Fail Over Clustering
- Integrate with VOIP System
- World-Class ticketing solution
- Web Based Live Messaging with Customers and Agents
- Real Time Web Site Visitor Monitoring
- Support for multi-brand (multi-domain)
- Integrated Knowledgebase, News Announcement and Survey System
- Affordable! Check out the Pricing Comparison Chart
Purchase this world class enterprise level helpdesk software, and you will get:
- 10% Discount
- Immediate License Provisioning
- 2 Free Email Support Tokens from SmarterTools Support worth $100
New License
Select the edition you wish to purchase and complete the payment process. If you are making payment via PayPal, you will receive your SmarterStats license key within 10 minutes through our automation process.
| SmarterTrack Edition | SmarterTools Retail Price | Price We Offer | |
|---|---|---|---|
| PRO 2 Agents | $199 | $179.10 |  |
| PRO 5 Agents | $399 | $359.10 | |
| PRO 10 Agents | $699 | $629.10 | |
| ENT 5 Agents | $599 | $539.10 | |
| ENT 10 Agents | $999 | $899.10 | |
| ENT 15 Agents | $1,299 | $1169.10 | |
| ENT 25 Agents | $1,799 | $1619.10 | |
| ENT 50 Agents | $2,999 | $2699.10 | |
| ENT 100 Agents | $3,999 | $3599.10 | |
| ENT 200 Agents | $4,999 | $4499.10 | |
| ENT 300 Agents | $5,999 | $5399.10 | |
| ENT 400 Agents | $6,499 | $5849.10 | |
| ENT 500 Agents | $6,999 | $6299.10 | |
| ENT 600 Agents | $7,499 | $6749.10 | |
| ENT 700 Agents | $7,999 | $7199.10 | |
| ENT 800 Agents | $8,499 | $7649.10 | |
| ENT 900 Agents | $8,799 | $7874.10 | |
| ENT 1000 Agents | $8,999 | $8099.10 | |
Upgrade
Upgrading your SmarterTrack will not extend the coverage of Upgrade Protection or reinstate any expired Upgrade Protection.
All upgrades will be processed manually and your license key will be upgraded within 1 business day.
| Upgrade Options | SmarterTools Retail Price | Price We Offer | |
|---|---|---|---|
| PRO 2 to PRO 5 Agents | $200 | $180.00 | |
| PRO 5 to PRO 10 Agents | $300 | $270.00 | |
| PRO 5 to ENT 5 Agents | $200 | $180.00 | |
| PRO 10 to ENT 10 Agents | $300 | $270.00 | |
| ENT 5 to ENT 10 Agents | $400 | $360.00 | |
| ENT 10 to ENT 15 Agents | $300 | $270.00 | |
| ENT 15 to ENT 25 Agents | $500 | $450.00 | |
| ENT 25 to ENT 50 Agents | $1200 | $1080.00 | |
| ENT 50 to ENT 100 Agents | $1000 | $900.00 | |
| ENT 100 to ENT 200 Agents | $1000 | $900.00 | |
| ENT 200 to ENT 300 Agents | $1000 | $900.00 | |
| ENT 300 to ENT 400 Agents | $500 | $450.00 | |
| ENT 400 to ENT 500 Agents | $500 | $450.00 | |
| ENT 500 to ENT 600 Agents | $500 | $450.00 | |
| ENT 600 to ENT 700 Agents | $500 | $450.00 | |
| ENT 700 to ENT 800 Agents | $500 | $450.00 | |
| ENT 800 to ENT 900 Agents | $250 | $225.00 | |
| ENT 900 to ENT 1000 Agents | $250 | $225.00 | |
Renewal Protection
Upgrade Protection Renewal
You can renew your SmarterTrack upgrade protection up to 60 days before the expiry date based on the “Renew” price listed below. If you do not have an existing upgrade protection, you are not qualify for the discount provided.
Reinstate Expired Upgrade Protection
If your upgrade protection has expired, you will need to reinstate the upgrade protection by purchasing the “Renew EXPIRED” price listed below.
All upgrades will be processed manually and your license key will be upgraded within 1 business day.
| SmarterTrack Renewal Protection | SmarterTools Retail Price | Price We Offer | |
|---|---|---|---|
| RENEW Professional 2 Agents | $79.60 | $71.60 | |
| RENEW Professional 5 Agents | $159.60 | $143.60 | |
| RENEW Professional 10 Agents | $279.60 | $251.60 | |
| RENEW Enterprise 5 Agents | $239.60 | $215.60 | |
| RENEW Enterprise 10 Agents | $399.60 | $359.60 | |
| RENEW Enterprise 15 Agents | $519.60 | $467.60 | |
| RENEW Enterprise 25 Agents | $719.60 | $647.60 | |
| RENEW Enterprise 50 Agents | $1199.60 | $1079.60 | |
| RENEW Enterprise 100 Agents | $1599.60 | $1439.60 | |
| RENEW Enterprise 200 Agents | $1999.60 | $1799.60 | |
| RENEW Enterprise 300 Agents | $2399.60 | $2159.60 | |
| RENEW Enterprise 400 Agents | $2599.60 | $2339.60 | |
| RENEW Enterprise 500 Agents | $2499.60 | $2519.60 | |
| RENEW Enterprise 600 Agents | $2999.60 | $2699.60 | |
| RENEW Enterprise 700 Agents | $3199.60 | $2879.60 | |
| RENEW Enterprise 800 Agents | $3399.60 | $3059.60 | |
| RENEW Enterprise 900 Agents | $3499.60 | $3149.60 | |
| RENEW Enterprise 1000 Agents | $3599.60 | $3239.60 | |
| Renew EXPIRED PRO 2 Agents | $169.15 | $152.20 | |
| Renew EXPIRED PRO 5 Agents | $339.15 | $305.20 | |
| Renew EXPIRED PRO 10 Agents | $594.15 | $534.70 | |
| Renew EXPIRED Enterprise 5 Agents | $509.15 | $458.20 | |
| Renew EXPIRED Enterprise 10 Agents | $849.15 | $764.20 | |
| Renew EXPIRED Enterprise 15 Agents | $1104.15 | $993.70 | |
| Renew EXPIRED Enterprise 25 Agents | $1529.15 | $1376.20 | |
| Renew EXPIRED Enterprise 50 Agents | $2549.15 | $2294.20 | |
| Renew EXPIRED Enterprise 100 Agents | $3399.15 | $3059.20 | |
| Renew EXPIRED Enterprise 200 Agents | $4249.15 | $3824.20 | |
| Renew EXPIRED Enterprise 300 Agents | $5099.15 | $4589.20 | |
| Renew EXPIRED Enterprise 400 Agents | $5524.15 | $4971.70 | |
| Renew EXPIRED Enterprise 500 Agents | $5949.15 | $5354.20 | |
| Renew EXPIRED Enterprise 600 Agents | $6374.15 | $5736.70 | |
| Renew EXPIRED Enterprise 700 Agents | $6799.15 | $6119.20 | |
| Renew EXPIRED Enterprise 800 Agents | $7244.15 | $6501.70 | |
| Renew EXPIRED Enterprise 900 Agents | $7436.65 | $6692.90 | |
| Renew EXPIRED Enterprise 1000 Agents | $7649.15 | $6884.20 | |
FREE SSL Certificate
We are giving away 1 Year of Free SSL certificate for any new purchase of SmarterTrack Enterprise license.
