SmarterTrack 10.1.5308 Minor Patch Release

A minor release version of the Customer Service Support Helpdesk has been released by SmarterTools today. For user who hold an active upgrade protection for their SmarterTrack license, you can now download the latest release from SmarterTrack download server and apply the patch. If you are not on the latest edition and encountering any of…

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SmarterMail and SmarterTrack Training

Free Training For SmarterTools Product First time getting on board with SmarterMail and SmarterTrack? Wondering how you would kick start from installation, setup, administration and management on SmarterMail Mail Server and SmarterTrack Helpdesksoftware? Now you could take this headache away as SmarterTools offers FREE weekly training for new and existing customers that covers tasks such as…

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SmarterTrack 8.x Beta Sneak Peak

SmarterTools announced the public beta release of SmarterTrack – bringing the customer service helpdesk which was released since the year 2004 to another level, let’s see what are something hot that’s available in the SmarterTrack v8. Fully Integrated SoftPhone SmarterTrack 8.x will have one of the most integrated SIP-compliant VoIP softphones of any helpdesk on…

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SmarterTrack 7.6.4450 Released

marterTools announced the public stable minor release SmarterTrack 7.6.4450 which is available as a FREE minor version upgrade for all existing customer with active upgrade protection. You may reinstate or renew SmarterTrack Upgrade Protection with 10% discount from Tweakservers. CHANGED: Knowledge base translations created via Microsoft Translator or Google Translate are now cached so users who refresh the page will not be…

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SmarterTrack 7.4.4338 Release

SmarterTools announced the public stable minor release SmarterTrack 7.4.4338 which is available as a FREE minor version upgrade for all existing customer with active upgrade protection. You may reinstate or renew SmarterTrack Upgrade Protection with 10% discount from Tweakservers. Although this is considered a minor version upgrade, it includes a critical change that will affect the functionality of your help desk, as…

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SmarterTrack 7.2.4259 Release

SmarterTools announced the public stable minor release SmarterTrack 7.2.4259 which is available as a FREE minor version upgrade for all existing customer with active upgrade protection. Full change log of SmarterTrack 7.2.4259 : ADDED: A close button to the top of the Show HTML window for tickets. ADDED: Ticket event actions can now include a…

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SmarterTrack 7.x Public Beta

SmarterTrack 6.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. SmarterTrack 6.x stable version was released to public at Jan 2011 and mark a significant major move and changes including a complete redesign of web interface, support of VOIP and more.…

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